Housing Counseling

Franklin United’s housing counseling services can help you preserve your most important asset, your home. After all, tenants, homeowners and future home purchasers have a lot to lose if their finances get out of control — and a lot to gain from housing counseling delivered by an unbiased housing counselor.

Franklin United counselors don’t work for your mortgage company. They are HUD-approved, knowledgeable and extremely helpful in assisting clients with all kinds of housing counseling services. We help people who are behind on payments, preparing to buy a home, or just starting to consider loans or mortgage products for the first time. We also help people considering borrowing against their home’s equity.

Owning a home, or borrowing against it, doesn’t have to be intimidating. Franklin United’s capable, knowledgeable and compassionate housing counseling services include:

Mortgage Default and Delinquency Housing Counseling

If you are behind on your mortgage payments, our certified housing counselors can help you get back on track. We work with you to establish a budget, set priorities and determine strategies for saving your home.

First-Time Homebuyer Housing Counseling

We can help you prepare for buying your first home. Our certified counselors will educate you on the home buying process, and help you prepare for the requirements and responsibilities of home ownership.

Call 1-800-757-2297 to schedule an appointment today.

Here’s an overview of our housing-related services — available to homeowners and prospective homeowners.

Foreclosure/Loss Mitigation Counseling

A certified housing counselor will meet with you, establish a budget and review and determine the best path to either resolve foreclosure, or mitigate the effects of foreclosure. The Counselor will help you determine the appropriate strategies to help you keep your property and to get back on track. Counseling will also offer you assistance in dealing with your lender, provide you information on avoiding scams that may cause you to lose your home and explain how to avoid predatory lending.

With Foreclosure/Loss Mitigation Counseling, a Certified Housing Counselor will assist you in:

• Reviewing your monthly budget, income and debt, discussing possible methods of budget modification.
• Discussing available options available to you for resolving your delinquent payments.
• Establishing a workable repayment or other plan that will enable you to bring your mortgage current, allowing you to remain in your home.
• Helping you communicate with your mortgage servicer.
• Assisting you with submitting a loss mitigation package to your mortgage servicer.
• Creating a written action plan to help you avoid foreclosure and future financial crises.

HUD Housing Counseling - Frequently Asked Questions

Can I really lose my home?

If you cannot make your payments, your lender has no choice but to foreclose. That's why it's important to contact Franklin United before your home enters the foreclosure process. Our counselors can provide you with a comprehensive debt profile and help you design a plan that meets your needs.

Can Franklin United help me with foreclosure problems?

Your home is your most valuable property. If you are past due on your mortgage payments and wondering how you're going to "catch up", our certified counselors can help. Our counselors can help you explore all possible ways to save your home in a confidential counseling session. Our counselors will:

1. Help you determine the reason for the default.
2. Review your income vs. your living expenses and debt repayment.
3. Review your consumer debt and make suggestions on how to minimize the payments.
4. Make suggestions on default options.
5. Contact your lender and negotiate on your behalf regarding your defaulted mortgage as appropriate, and with your permission.

We have helped thousands of individuals and families save their homes from foreclosure. Let us help you through this stressful time by providing you with lender-approved options such as:

• Education on the possible consequences of Foreclosure
• Achievable and affordable repayment plans
• Forbearance Agreement
• Modifications/Extension
• Refinance
• Possible Sale of the Property
• Short-Sale
• Pre-Foreclosure Sale
• Partial claim
• Deed-in-Lieu of Foreclosure

We're here to help you save your home! In our experience, the sooner you contact us for assistance the better we can help you and improve your chances of success.